LEAs have ever-changing needs and often traditional Lawful Interception systems are not fully able to respond to their needs. Collecting different segments of a single communication stream is harder because of the increasing number of new and different media. Having these different parts on a single collection point requires a new technological approach: a smart solution providing investigators with sophisticated analysis and advanced intelligence capabilities.
Centralized management for all the communication sources (i.e. telephony, VoLTE, SMS, web-mails, VoIP, chat, social networks, and Web 2.0 applications) is fundamental. In this context, it is particularly relevant the role played by the Internet, where the massive and constantly increasing number of protocols to be decoded represents a critical challenge. It requires a continuous effort to maintain day by day the Lawful Interception (LI) systems updated.