Do more with less
Because field workforce generates significant operational costs to service organizations and must support business needs more efficiently and effectively in order to enhance customer focus as key element of business transformation, transformation of Field Operations processes is inevitable. As a field technician working time cannot be preserved, but only better consumed, service organizations of all sizes clearly understand the advantages of optimized scheduling of field activities and real-time mobile communications. Ibis Instruments offering for Workforce Management enables service organizations to dramatically reduce operation costs associated with workforce by enabling their field operations to be more productive, to do more with less. Solution implementation will enforce field operation processes with clear split of responsibility supported by operational reports and analytics to clearly understand field activities and enable true support to proper incentive programes to your field technicians.