IBM Maximo Suite Overview
IBM Tivoli software helps businesses to effectively and successfully manage IT resources, tasks and processes to meet the changing demands of business and in a flexible and reliable way to manage services, and at the same time helps in reducing costs. Tivoli product line includes software for data security, monitoring compliance with legal regulations and standards, data storage, system performance, high availability systems, configuration management systems, life cycle management and use of IT equipment, and it is all supported by IBM services, technical support and innovation, which are among the leaders in the world.
IBM Maximo – a internationally recognized leader in Computerized Maintenance Management System (CMMS) Applications. Data Input/Retrieval allows for analyzing and reporting on all facets of facility maintenance. Maximo - Comprehensive asset & service management platform. Asset Management is an integrated solution used to design, build, procure, operate, maintain, modify and dispose an enterprises’ assets such as the buildings, real estate, facilities, fleet and plant equipment, IT equipment and networks over the entire assets’ life cycle, as well as the inventory and human resources associated with maintaining those assets.

IBM Maximo lets you manage end-to-end asset operations and business processes to deliver efficient and effective services aligned with your business goals. It provides a comprehensive and modular approach to integrated asset control and visibility by providing an enterprise platform for storing standardized data on asset histories to help integrate people, processes, information, and technology. Managing assets through Maximo Asset Management gives your business a competitive advantage.
- Addresses business challenges of Operations and IT
- Provides Service Management capabilities for
- Asset Owners
- Asset Managers
- Service Provider
- Consolidates point solutions for Asset and Service Management
- Consolidates point solutions for various asset classes
- Next generation J2EE Technology Platform

Broadly, the benefits of IBM Maximo can be summarized as:
- Reducing costs
- Meeting legal requirements
- Enabling better planning
- Providing competitive advantage
- Enhancing information availability
Maximo – Asset Management gives you complete asset details
- Location, work, and cost history
- Location and equipment hierarchies
- Roll-up costs across systems, subsystems and locations
- Condition monitoring
- Allows for proactive maintenance
- Automatically launch work orders based on pre-set tolerances
Built and based on your business logic IBM Maximo, automate processes carried out in accordance with the principles and rules required by your company.IBM Maximo comes with the Integration Framework solution designed to enable you to quickly integrate and exchange data with external systems. The Maximo Integration Framework provides platform-level services definition and provisioning of Web services (J2EE). The Web services are built on the latest standards-based integration concepts and framework using service oriented architecture (SOA) technology. In Maximo the authentication of users is an internal process that does not require the external database authentication of a user ID and password. To create a native database user in Maximo, you can generate the user ID from the Users application. The authentication process support Application Server and Lightweight Directory AccessProtocol (LDAP) authentication.

Arhitektura MAXIMO sistema
Business Process Automation
Workflow and monitor any Maximo object
- Escalate
- Monitor and escalate any condition
- Route
- Process workflow
- Multi-level approvals
- Interact

Example of ticket lifecycle

Web based - nothing but the browser required on the client side
Maximo’s applications are grouped into modules. The applications in a module have similar purposes, for example, applications related to purchasing are grouped together. Some applications, such as Work Order Tracking, function individually, while others, such as Precautions, create records designed to be used in conjunction with records created in other applications.
Depending on your job description, security permissions, and the license types purchased from IBM/MRO, you may have access to some or all of the Maximo modules and applications.
Grows easily with client needs for faster time to value. Products that are available:
- Enterprise Asset Management
- Service Request Management
- Asset Management for IT
- Change and Configuration Management

In today's volatile, ever-changing IT environment, the service desk delivers critical support to the entire organization by keeping key business systems and services available and reliable. As technology becomes increasingly complex, problem resolution becomes more time-consuming, skill requirements increase and costs to maintain quality services escalate. In the face of tighter budgets and fewer resources, IBM MAXIMO offers a solution for prioritization and responsiveness which are the keys to maximizing the availability of business-critical IT services.
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