The service provider marketplace is fiercely competitive. To stay at the forefront and to retain and attract new customers, it is crucial to continually introduce sophisticated new services, and do so with the highest levels of availability, reliability and performance.

Ibis Instruments offer as a Performance management solution The IBM Tivoli Performance Management Solution that delivers carrier-class performance management, monitoring and reporting to help you improve total network performance. Two products are part of our Performance management solution:

1. IBM Tivoli Netcool/Proviso, focused on managing performance of wireline and IP networks (for more details look Netcool/Proviso).
2. IBM Tivoli Netcool Performance Manager for Wireless, deliver critical performance metrics to help you manage all aspects of your network infrastructure (for more details look IBM Tivoli Network Performance manager).

This IBM Tivoli solution allows you to collect, process, analyze and prioritize the ever-increasing volumes of data from complex multi-vendor, multi-technology networks to build an end-to-end view of overall network performance. You can monitor a variety of Key Performance Indicators, such as availability, response time, content accuracy and more, from multiple technology domains—wireless, wireline, IP and IT for voice, video and data and network, hosts and applications—for end-to-end management of all elements supporting legacy and next generation service delivery.

The IBM Tivoli Performance Management Solution allows you to manage your services as needed,immediately address service issues, plan for fluctuations in demand and traffic flow, and seamlessly react to unforeseen changes. By proactively monitoring and predicting trends you can improve network utilization and increase productivity. Powerful root cause analysis ensures rapid detection and isolation of performance service degradations. And by effectively managing ongoing changes in the network and automating time-consuming tasks, you can minimize costs associated with troubleshooting and problem resolution.

The IBM Tivoli Performance Management Solution scales to handle the volumes and complexities of the world's largest networks, features modular deployment to provide immediate value, and includes integration capabilities to leverage your existing investments. Flexible, robust reporting and web portals deliver accurate, relevant information throughout your organization, from network engineers to business executives.

Performance metric report

Accelerate Time to Market

Our performance management solutions are used by wireless, wire line, and convergent service providers globally to help them improve their network quality and to optimize their network performance.

In a legacy performance management environment, it often takes too long and is too expensive to manage changes in the network, so today I would like to talk about how Tivoli Netcool performance manager for wireless and Proviso help service providers get to market with new technologies in a cost-effective manner. So what are the different ways that our performance management solutions help service providers get to market fast?

Well, first, we offer a modular product architecture that allows service providers to add or upgrade support for new network technologies and vendors in a plug-and-play fashion. And unlike other performance management solutions in the market that often requires lengthy and costly services engagement, we offer commercial off-the-shelf technology packs that covers a wide range of different technologies and vendors. And these technology packs, they are delivered with prepackaged report and KPIs that allow service providers to be up and running to manage their network in a very, very quick way. And also, these technology packs are covered by our robust roadmaps which will service providers to better plan and predict spending as changes occur in the network.

Secondly, we have a large team of system engineers and domain experts with vendor expertise for all the different types of vendors that are out there in the market, and their knowledge is built into our technology packs. So what this means to you as a service provider is that you will be able to leverage our investment and expertise that we build into our technology packs so that you don't have to spend time with a vendor that relies on you to provide the network knowledge.

Thirdly, our reliance on OEM teams are working to set up strategic relationships with key players in the market, the key network equipment providers, and by doing that, it allows us to obtain relevant technical information early in their release cycle so that we quickly can support their new releases and new technologies as they become available.

Lower Cost of Ownership

Today, the network carriers are evolving themselves to offer the consolidated bundle services offering of wireless/wireline/broadband services. To achieve this, they are actually merging their underlying networks, and as a result of this, they are owning a very complex network which has the characteristics of multi-vendor, multi-technology, and shared network nodes. One of the key areas where they are looking to gain the operational cost efficiencies is by deploying a single PM solution which spans across all the facets of their call flow in more like an end-to-end solution. This can basically collapse the siloed nature of PM solutions they have in-house today, and by efficiently maintaining their ability to track and manage interoperability issues, along with providing a consistent, common reporting methodology across the board.

The IBM Netcool performance management solution offers the key characteristics like, it comes with prebuilt technology packs which have been developed through our engagement with hundreds of network carriers across the globe and the domain knowledge in optimizing and managing wireless in these complex networks. Also, the Netcool performance solution can leverage the ability to bring in the fault data as well as the configuration management data to do the cross-correlation to overcome the manuallevel of effort involved in these activities, which are done across the network carrier's operational workspace. As well as this, the Netcool solution comes with pre-built KPIs and report libraries which can assist the users to narrow down the problem and get to the resolution faster.

Improve Operating Efficiencies

Today carriers have a lot of PM solutions and they're all working in their silos, which actually will not fit the bill for the converged networks. The traditional method of reporting – of here's how IBM's PM solution is going to help.

IBM's performance management solution comes with an integrated solution to both fault management and configuration management areas, where the traffic-generated events from performance management area actually can be looked into by fault management. Those events are the first priority set for the users to troubleshoot. And in the overall process, they are actually spending less time running the reports, but they are spending more time trying to solve the events by trying to correlate the data between fault management and performance management.

So here's an example. For an RF engineer today, if he would like to solve the problem of having dropped calls in the network, he would actually run a traditional report and then try to fix a problem. He would actually talk to the fault management users and then configuration management and other organizations.

The process is taking too much time. So if there were traffic-generated events already raised from the performance management solution to fault management, these events would actually help the users, who are sitting in the operations center, to execute the reports on those events specifically, and then try to do the analysis. That way, the users are not actually spending more time to talking to each other, since the system correlated data helps to do a better analysis. And overall, the benefit, it's going to improve the mean time to repair and also better root cause analysis.

For more information look Wireless and wireline PM solution.

Tivoli Netcool Performance Manager

IBM Tivoli Netcool Performance Manager, combines into one bundled offering, the best-of-breed performance management products, IBM Tivoli Netcool Performance Manager for Wireless and IBM Tivoli Netcool/Proviso. This acctualy means that if you by one of these products you get Core platform of other for free.

For CSPs, the benefit is that they can now:

• Purchase a bundled offering to manage both wireline and wireless network infrastructure, making it easier to evolve to converged fixed-mobile network performance management.
• Protect and leverage investments already made in Tivoli network performance management products and solutions
• Simplify license purchase with our streamlined common pricing model covering both fixed and mobile technology management, making it easier to manage software license costs, and avail of additional beneficial features of the pricing model.

Key benefits of are:

• End-users needs for new and enhanced reports can be quickly met without a services cost impact
• Increased network complexity can be supported by adding on new technology packs when required
• Lower OSS integration cost, e.g. with pre-integrated Fault and Performance Management
• Overhead in managing multiple siloed PM systems and multiple supplier relationships can be removed
• Professional services are on offer to keep system in step with network vendor upgrades and supporting new technology add-ons
• Expanded support for major operating systems including Sun Solaris, IBM AIX and Red Hat Linux
• Today, as commercial bundle, tomorrow as one unify solution Tivoli Netcool Performance Manager for end-to-end performance management.

For more information look IBM Tivoli Performance Management